Non-emergency Patient Transport Services
Ambulance Care Assistant - Imperial College Healthcare
20 / 38.5 / 44 and 45 hours per week available
£9.15-£9.58 per hour (£9,516 - £22,400 pro-rata)
About the job
Following a great year in 2018 Falck is growing from strength to strength. We have recently been awarded a new contract covering the Imperial College Healthcare NHS Trust in West London.
Delivering first class Patient Transport Services to NHS Trusts and Ambulance Services across the UK, at Falck we pride ourselves on being a ‘people helping people’ organisation. With this in mind, we want to attract people who share the same values and behaviours as we do, which are centred on being reliable, customer focussed and going the extra mile.
We are looking for people who are interested in a career not just a job. You don’t need previous qualifications, or even experience in this field; all we ask is that you are willing to learn and can provide excellent customer service to our patients. In return, some of the benefits on offer are; full ongoing training, competitive salaries and a realistic career progression plan into the role of an Ambulance Paramedic. Not forgetting the job satisfaction of making a positive impact on someone’s life from the moment you put on your Falck uniform.
As an Ambulance Care Assistant, your role will be filled with variety where no two days are the same. Your main purpose is to provide and maintain a caring environment for non-emergency patients, transporting them to and from where they are receiving treatment. You will be able to demonstrate strong interpersonal skills, whilst displaying a ‘people focussed’ approach, to make our patients feel comfortable and cared for, from start to finish.
Whilst providing a caring service to our patients, we must ensure that patient safety and comfort remains paramount. As a result, we issue our teams with XDA’s to report any defects following routine vehicle/ equipment checks. You will be responsible for driving safely and responsibly, re-stocking supplies within the ambulance, in addition to carrying out risk assessments, reducing risks to yourself, colleagues and patients. Bonus payment is available for staff that consistently demonstrates high performance in driving standards.
Although our ambulances are running 24 hours a day, 7 days a week, we wouldn’t expect you to. We operate on a rota line/shift rotation basis, and accommodate flexible working via a range of different shift patterns, including part time hours. The earliest shift starts at 05:00am and the latest finishing at 02:00am. The rota line you choose will depend on your start and finish times. If your application is successful, you will have the opportunity to select three preferences that best suit your circumstances.
To be shortlisted for this role you will have:
Full UK Manual Driving Licence held for at least 3 years
No more than 6 points/ endorsements on your driving licence
Excellent customer service skills
Willingness to learn
What do you get in return?
Cycle to work scheme
Flexible work schedules
3% Employer Pension contribution
Company sick pay & holiday scheme
Eligibility to join blue light discount service
Access to Employee Assistance Programme
28 days annual leave (including Bank Holidays)
Progression plan within EMS (Emergency Medical Services)
Once you apply, you can expect to hear back from our friendly recruitment team within 48 hours. On the call we will discuss your interest in the role and our minimum requirements, once successful we will book you onto a Recruitment Assessment Day (dates below). The Assessment Day usually takes up to 4 hours where you will complete a lifting assessment, driving assessment and an interview. Within 24 hours of you completing the Assessment Day, you will be given a decision on your application, and take a step closer to joining the Falck Ambulance family!
There is one of two sessions where you can attend the Assessment Day, morning at 09:00am or afternoon starting at 13:30pm. The dates and locations for the next block of Assessment Days are:
16th April 2019 - Harrow
23rd April 2019 - Harrow
25th April 2019 - Harrow
27th April 2019 - Harrow
30th April 2019 - Hammersmith
2nd May 2019 - Hammersmith
8th May 2019 - Wembley
11th May 2019 - Wembley
13th May 2019 - Wembley
To apply for this position, please click the link below. Alternatively if you would like to find out more, please call our team on 0207 510 4275.
Drive your career forward with Falck Ambulance!