Non-emergency Patient Transport Services

Ambulance Care Assistant - Imperial College Hospitals

  • Location
  • Reports To
    Site Operations Manager
  • Hours
    Full Time - Various Shift Patterns available
  • Salary
    £9.70 per hour

About the job

Delivering first class Patient Transport Services to NHS Trusts and Ambulance Services across the UK, at Falck we pride ourselves on being a ‘people helping people’ organisation. With this in mind, we want to attract people who share the same values and behaviours as we do, which are centred on being reliable, customer focussed and going the extra mile.

We are looking for people who are interested in a career not just a job. You don’t need previous qualifications, or even experience in this field; all we ask is that you are willing to learn and can provide excellent customer service to our patients. In return, some of the benefits on offer are; full ongoing training, competitive salaries and a realistic career progression plan into the role of an Ambulance Paramedic. Not forgetting the job satisfaction of making a positive impact on someone’s life from the moment you put on your Falck uniform.

As an Ambulance Care Assistant, your role will be filled with variety where no two days are the same. Your main purpose is to provide and maintain a caring environment for non-emergency patients, transporting them to and from where they are receiving treatment. You will be able to demonstrate strong interpersonal skills, whilst displaying a ‘people focussed’ approach, to make our patients feel comfortable and cared for, from start to finish.

Whilst providing a caring service to our patients, we must ensure that patient safety and comfort remains paramount. As a result, we issue our teams with XDA’s to report any defects following routine vehicle/ equipment checks. You will be responsible for driving safely and responsibly, re-stocking supplies within the ambulance, in addition to carrying out risk assessments, reducing risks to yourself, colleagues and patients. Bonus payment is available for staff that consistently demonstrates high performance in driving standards.

To be shortlisted for this role you will have:

  • Full UK Manual Driving Licence held for at least 3 years
  • No more than 6 points/ endorsements on your driving licence
  • Excellent customer service skills
  • Willingness to learn

What do you get in return?

  • Ongoing training
  • Assigned mentors
  • Competitive salary
  • Cycle to work scheme
  • Flexible work schedules
  • 3% Employer Pension contribution
  • Company sick pay & holiday scheme
  • Eligibility to join blue light discount service
  • Access to Employee Assistance Programme
  • 28 days annual leave (including Bank Holidays)

Next Steps 

Once you apply, you can expect to hear back from our friendly recruitment team. On the call we will discuss your interest in the role and our minimum requirements, once successful we will book you onto a Recruitment Assessment Day

The Assessment Day usually takes up to 4 hours where you will complete a lifting assessment, driving assessment and an interview. Within 24 hours of you completing the Assessment Day, you will be given a decision on your application, and take a step closer to joining the Falck Ambulance family!

Drive your career forward with Falck Ambulance!



Job Description

Share this page