Congratulations to Melissa Hall, our New Director of Logistics
I am delighted to announce that Melissa Hall has been appointed as Falck UK’s Director of Logistics.
Melissa initially joined the business as a Project Director in September 2018 to implement the Logis dispatch system and the Milton Keynes dispatch centre. The dispatch centre is now operating successfully and we are preparing to implement Logis into the other contracts, replacing Cleric. During this period Melissa has developed an extensive knowledge of the system, Falck and the wider operations providing perfect experience for this critical role.
The role is responsible for ensuring that the people and vehicle resources are used as efficiently as possible to deliver the contractual KPI requirements. This means being responsible for managing patient bookings and the helplines; planning the workforce, making sure the fleet is maintained and equipped for the workforce to use, and then dispatching the manned vehicles to the patients.
Congratulations on the new role, Melissa!